care center

apple products

Apple Service in London

 

We’re waiting for you in our service point 86 Horseferry Rd, London SW1P 2EE

Apple Service in London

 

We’re waiting for you in our service point 86 Horseferry Rd, London SW1P 2EE

Talk with a specialist

 
0203 3286 9646

Call us, you’ll receive our help and advice. Our specialists are at your disposal.

Visit our service point

Send us your broken or malfunctioning device or visit our service point to drop it off. Our address is 86 Horseferry Rd, London SW1P 2EE. We’re waiting for you!

We repair it

We will repair your equipment as soon as possible, whether it is under warranty and post-warranty. All our specialists are experienced and ready to fix your iDevice.

Getting your device back

Choose how to return the equipment: visit us at our service point or we send it to you by courier directly to your home or office, whichever is more convenient for you.

Services and Prices

N

Devices we can repair


  • iPhone 3G, 3Gs, 4, 4s, 5, 5s, 5c, 6, 6 Plus, 6s, 6s Plus, SE, 7, 7Plus
  • iPad 2, 3, 4, Air, Air 2, mini, mini 2, mini 3, mini 4, Pro
  • Macbook Air, Pro, Mac Mini, Pro, iMac, iBook, PowerBook
  • iPod Classic, Nano, Touch, Mini, Shuffle
  • Apple Watch Sport, Nylon, Metal, Leather
  • Beats In-Ear, Over-Ear, On-Ear, Speakers

Services


  • Diagnosis and repair under warranty and post-warranty
  • Software installation, software upgrade
  • Data back-up, data restoration*
  • Replacement of defective equipment**
  • Assistance for purchase of Apple products
[table id=1 responsive=scroll /]
[table id=2 responsive=scroll /]
[table id=3 responsive=scroll /]
[table id=4 responsive=scroll /]

Display replacement - iPhone

We facilitate sending your iPhone to Apple for display replacement, for iPhone 5, 5s, 5c, 6, 6 Plus, 6s, 6s Plus, 7 and 7 Plus. The repair will be done by Apple with original Apple parts. The display will be replaced only if the product shows no mechanical damage on the housing.

Don’t hesitate contacting us for more information about the services of display replacement. We guarantee very competitive prices and high quality.

Before servicing


  • Remove cases and protective sheets.
  • Perform data backup (we can also provide you with this service).
  • Remove your equipment from your iCloud account.
  • Unlock the device turning off the password protection.
e

Removing your device from your iCloud account


1. Log in to www.icloud.com/find using your Apple ID.
2. Select the device to deactivate / remove from the iCloud account.
3. In cazul in care dispozitivul nu este conectat, faceți clic pe Eliminare (Remove) din cont.
4. If the device is connected, click Erase. When deletion is complete, click Remove from your account.

Additional information

Apple Complimentary Support


Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership. Apple Watch Edition comes with 2 years of complimentary support.

Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for more information.

Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.

Apple Exchange and Repair Extension Programs


  • iPhone 6s Program for Unexpected Shutdown Issues
  • Multi-Touch Repair Program for iPhone 6 Plus
  • Apple USB-C Charge Cable Replacement Program
  • Apple AC Wall Plug Adapter Exchange Program
  • iSight Camera Replacement Program for iPhone 6 Plus
  • MacBook Pro Repair Extension Program for Video Issues
  • iPhone 5 Sleep/Wake Button Replacement Program
  • USB Power Adapter Takeback Program

Mentions:
* Wew are not responsible for the possible loss of personal data following the repair process (we recommend backing up data before delivering the equipment to service or in the service unit assisted by one of our employees)
** During the warranty period, according to procedures